As thirdstream’s Director of Product Management, Jeff Coomber makes it his business to understand exactly what people need and precisely how to design online experiences that ensure they get it. He pairs this skill-set with a comprehensive understanding of credit union business processes. The result: virtual magic for credit unions and their members.
For example, Jeff was a key member of the team that developed open(up)™, our award-winning account opening software. He’s also been instrumental in bringing cumulus™ to market. cumulus™ is our end-to-end virtual account opening and onboarding tool that is yielding great results for for our clients.
Even though Jeff’s been part of our team since 2007, we felt like it was time for a ‘get to know more about you’ refresh. So we sat down with him a little while ago to ask him some probing questions, including everything to what he does at thirdstream to what his favourite beverage is.
What’s your role with thirdstream?
Officially my title is Director of Product Management. I’m also Marketing Strategist on our creative team. It means that I play a role in all areas of our company – software, technology and marketing. I also head up thirdstream labs, our internal initiative for innovation and development of new products.
What do you love about your job?
I get really excited about leveraging technology to engage members in the most meaningful and intuitive experience possible, whether it’s on a website, social or mobile platform or a software solution. I also enjoy working closely with our technology team until that vision becomes a reality.
Tell us about the people you work with.
We’ve got a lot of diverse personalities and talents who are able to laugh, learn and work together while at the same time developing award winning software and marketing solutions. I just enjoy getting to know everyone, the different personalities and cultures. Sharing a laugh, enduring a hard time, or celebrating a victory.
What appeals to you the most about the work you do with thirdstream?
I like that it’s always changing, technology based, it’s creative (marketing and software), solving problems and that it constantly evolves.
Now for the fun stuff
Grew up in which decade?
Biggest musical (or other) influence when you were growing up?
Rock and Rap
Favourite tune/band on your ipod right now?
Mumford & Sons
Huge fan of
Family you’d like to mention?
My wife and all my kids.
You’re happiest when …
solving a problem
Sports & competition
Coke (though I’m trying to quit)
Greatest achievement (so far)
Being a father to my kids (sidebar: those kids are mini-Jeffs and absolutely awesome – like their dad)